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Crisis Management Course

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Crisis Management (CM) is no longer only for those assigned to the task; it is for each and every person. Every experience of a disaster has shown how ordinary people have to rise to the challenges of a crisis, from securing the site of the incident and appraising the ground, to handling the media’s demands. Above all, crisis management efforts should be directed towards helping the organisation recover and rise from the embers of the crisis and ensure continuity.

In january 2013, a long awaited Crisis Management professional certification programme will be offered.  There are

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What is

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CM-200: Crisis Management Planner

CM-200 is a 1 day intermediate level course with a 50-Multiple Choice Question (MCQ) examination on the last day. Each candidate must achieve 75% or higher in the examination to be eligible to apply for the Crisis Management Certified Planner (CMCP) Certification.

bccpThe successful candidate must also possess a minimum of one year BCM and/or DRP experience to be eligible for the CMCP Certification. This course is designed and developed for middle management, department representatives and business unit coordinators.

* Qualifying Examination for Crisis Management Certified Planner, CMCP

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CM-300: Crisis Management Implementer

CM-300 is a 2 day intermediate level course with a 100-Multiple Choice Question (MCQ) examination on the last day. Each candidate must achieve 75% or higher in the examination to be eligible to apply for the Crisis Management Certified Specialist (CMCS) Certification.

BCCS_smallThe successful candidate must also possess a minimum of one year BCM and/or DRP experience to be eligible for the CMCS Certification. This course is designed and developed for middle management, department representatives and business unit coordinators.

* Qualifying Examination for Crisis Management Certified Specialist, BCCS
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CM-400: Crisis Management Manager

CM-400 is a 2.5 day intermediate level course with a 50-Multiple Choice Question (MCQ) examination on the last day. Each candidate must achieve 75% or higher in the examination to be eligible to apply for the Crisis Management Certified Expert (CMCE) Certification.

bccpThe successful candidate must also possess a minimum of one year BCM and/or DRP experience to be eligible for the BCCP Certification. This course is designed and developed for middle management, department representatives and business unit coordinators. This module is a pre-requisite course for the BCM-400.

* Qualifying Examination for Crisis Management Certified Expert, CMCE

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CM-5000: Crisis Management Expert Implementer

CM-5000 is a 4.5 day intermediate level course with a 100-Multiple Choice Question (MCQ) examination on the last day. Each candidate must achieve 75% or higher in the examination to be eligible to apply for the Crisis Management Certified Expert (CMCE) Certification.

BCCS_smallThe successful candidate must also possess a minimum of one year BCM and/or DRP experience to be eligible for the BCCS Certification. This course is designed and developed for middle management, department representatives and business unit coordinators. This module is a pre-requisite course for the BCM-4313

* Qualifying Examination for Crisis Management Certified Expert, CMCE
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CC-2010: Crisis Communication

CM-2010 is a one day course for Executive Management to equip them with practical tactics to better manage “real” crisis and disasters under extremely stressful situations. This is a hands-on course that will walk the participant through the situation using a case study.

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CM-2020: Emergency Response

BCM-2020 is a one day course to equip participants with effective responses during a crisis which will help the organisation to ensure life safety, and minimize the impact on
information and infrastructure assets. It will ensure that the organisation has the resources to recover and resume critical business operations effectively and impart to participants the knowledge pertaining to incident and escalation management, emergency response, damage assessment and plan activation.

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CM-2030: External Coordination

CM-2030 is a one day course to equip participants with a good Public Relation (PR) approach in a disaster situation. A sound crisis communications plan will help
the Crisis Management Team (CMT) better manage relations with public and external parties, such as regulators and legislators, government agencies, and Non-Government Organisations (NGOs). This course is designed to ensure participants understand the types of audiences and messages that must be addressed and communicated in the event of a crisis.

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CM-2040: Incident Command System (ICS)

CM-2040 is a one day course for BC managers and coordinators to understand the Incident Command Systems (ICS) structure, and to learn how to coordinate with public agencies. At the same time, the structure provides a framework for the organization to manage incidents affecting it.

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CM-2050: Crisis Simulation

CM-2050 is a one day course for participants to assist their organizations and agencies to move into a mature stage of BCM by looking into disaster scenario planning.Some will use this to evaluate the effectiveness and efficiency of their BC plans and BCM programme. Others may use this as a tool to help develop specific BC and emergency response plans. This practical course will take participants through the disaster life cycle with the use of a case study. The scenario for these exercises can be tailored from a typical threat of bombing or fire incidents to a H1N1 Influenza A Pandemic outbreak.