Crisis Communication
CM-2010: Crisis Communication

CM-2010 is a one day course for Executive Management to equip them with practical tactics to better manage “real” crisis and disasters under extremely stressful situations.
Duration: 1-day
This is a hands-on course that will walk the participant through the situation using a case study.Senior Management teams are well accustomed to reporting positive revenue growth. Many will benefit from practical approaches to better manage “real” crisis and disasters, under extremely stressful situations. This is a hands-on course that will walk the participant through the situation using a case study.
Global Schedule
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Course Objectives
Participants will learn to:
- Better understand the stress levels experienced in a real disaster
- Understand their roles and responsibilities
- Practical tips to track incidents and manage actions
- Maintain command and control during the crisis
- Manage crisis communications – internal and external
Course Benefits
Active participation during this course, especially during the rehearsal, allows the participants to better appreciate and understand the likely situation they will encounter during a real disaster.
Audience
Business Continuity Management (BCM) Steering Committee / Senior Management; BC Plan (BCP) Directors and Managers would benefit from this hands-on exercise