Friday, May 18, 2012
   
Text Size

CM-2030: External Coordination

external_coordination

CM-2030 is a one day course to equip participants with a good Public Relation (PR) approach in a disaster situation. A sound crisis communications plan will help the Crisis Management Team (CMT) better manage relations with public and external parties, such as regulators and legislators, government agencies, and Non-Government Organisations (NGOs). This course is designed to ensure participants understand the types of audiences and messages that must be addressed and communicated in the event of a crisis.

Duration: 1-day

In a disaster situation, a good Public Relation (PR) approach helps organisations and the Crisis Management Team (CMT) towards attaining an effective response, recovery and resumption process. It helps the CMT manage relations with the public and external parties – like the regulators and legislators, other government agencies, and Non-Government Oranisations (NGOs). This course is designed to ensure practitioners understand what are the types of audiences, and the types of messages; that must be developed to address potential threats and risks.

Global Schedule

       Singapore_s Malaysia_s 
 Thailand_s  
 Brunei_s 
 India_s Sri Lanka_s  
 Indonesia_s  Philippines_s   Vietnam_s       
Click on the icons above to view the country schedule.

Course Objectives

  • Participants will acquire a list of practical tips related to crisis communications:
  • Identify key audience types
  • Identify and designate spokespersons for the respective groups
  • Identify the type of training for the spokespersons
  • Identify key messages and prepare the statements during the pre-crisis stage
  • Better understanding of coordination with the public agencies – Incident Command System First responders situation

Course Benefits

Participants will learn key approaches to manage the crisis; coordination with the respective public agencies, and the crisis communications team.

Audience

Crisis management and support teams; Business Continuity Managers and Coordinators; Project Team members; Business Continuity (BC) or Disaster Recovery (DR) Recovery Team leaders.

Follow-up Courses

Cost
  • SGD 750
Administration