This module would allow participants to learn more about the fundamentals of Business Continuity (BC) Plan Development.
They will be taught to understand the basic content, format and procedures of a BC Plan and the Plan Development process through online learning. Participants will also be taught be aware of the various BC teams and how they interact during a disaster. Participants are also taught to be aware of some of the ideal team member characteristics. Incident and emergency response plans and procedures would also be taught where participants will be aware of the various roles and responsibilities of various persons during an incident and emergency response.
Participants will also get to learn the crisis management and communication process during a disaster where they will get to understand the role of a Command Centre, the do’s and don’ts in a crisis communication as well as to understand the Incident Command System (ICS).
At the end of the module, participants will be able to:
Understand the concepts and process in a BC Plan Development
Know the purpose and composition of teams and individuals involved in the BC Plan Development phase
Understand Incident and Emergency Response
Understand Crisis Management and Communications
Participants may pause their learning at any point of the module and resume where they left off. An electronic notepad is also made available for participants to take notes and store them for ease of reference.
Participants are to finish a short quiz that would assess their understanding of the module. Participants would be awarded a Certificate of Completion (COC) upon completing the quiz.