Crisis Management (CM) is no longer only for those assigned to the task; it is for each and every person. Every experience of a disaster has shown how ordinary people have to rise to the challenges of a crisis, from securing the site of the incident and appraising the ground, to handling the media’s demands. Above all, crisis management efforts should be directed towards helping the organisation recover and rise from the embers of the crisis and ensure continuity.

Participants can look forward to attending either a certification or competency course. While the competency course allows one to obtain an internationally recognised crisis management certification, the competency course provides a participant with the tools to implementing a rudimentary crisis management plan for their organisation based on SkillsFuture Singapore (SSG) competency model.