CM-300: Crisis Management Implementer

2 Day Coursework + 2 1/2 Hour Qualifying CMCS Examination to be taken on the following day

Course Description

Crisis Management Implementer or CM-300 is a 2-day intermediate course with a two and half hour 100 Multiple Choice Question (MCQ) based examination, following the successful completion of the course.
This intermediate-level course is suitable for organisations and agencies embarking on its crisis management journey after the completion of its Business Continuity Management (BCM) and Disaster Recovery (DR)implementation effort. Some participants will use this to evaluate the effectiveness and efficiency of their crisis management program. Others will use this as a tool to help to develop specific crisis management plans. Using a case study and experience sharing by the facilitator, this course has been recommended by past participants to be a practical course that will take the participants through the proper implementation of a crisis management plan.

A crisis is almost guaranteed to happen at the most inconvenient time, from the first day of the launch of a product to Friday at 4:30 pm. Most people who work with issues that affect the public have received the dreaded telephone call, read a damaging headline, or been surprised by a negative video bite which makes your organisation’s day a bad horror movie. Crisis Management Implementer or CM-300 is a two-day (intermediate-level) Crisis Management course for participants to guide professional who are appointed with the responsibilities to manage crisis, disaster and any events. The course is an experiential facilitated workshop led by an experienced instructor.


cmcsCM Certified Specialist (CMCS) Certification is awarded to participants who successfully completed and passed the Qualifying CMCS examination attached to the course, sends in an application detailing at least 1 year of CM experience , make the application processing fee payment of SGD75 and satisfies and meets the experience requirements of the independent certification body.



Participants will emerge with a clear understanding on the expectation of crisis management and its processes. These includes the understanding of the following:

  • Understand the crisis management planning methodology.
  • Assemble the crisis management team members.
  • Assess the risk and threats such as riots, supply chain disruptions and product recalls.
  • Learn to track and trace incident events and prioritize decisions and activities.
  • Link crisis communications within and outside of the organization.
  • Have a clear view of the command and control within the command centres.
  • Coordinate with external agencies and local authorities.
  • Test and exercise the crisis management plan.
  • Manage the crisis management together with other plans such as BC and DR.
Who Should Attend?

Who Should Attend?

  • Experienced crisis management professionals who needs to perform a gap analysis on its crisis management effort.
  • Novice and newly appointed crisis management and support teams members.
  • BC Managers/ Coordinators and their Project Team members, and CM/BC/Disaster Recovery (DR) Team Leaders would benefit from the workshop.
Course & Examination Fee


This course incorporates a 100-Multiple Choice Question electronic exam on the next day. The duration of examination is 2 and 1/2 hour. Candidates who achieve with a passing score of 75% or higher are eligible to apply for the BCM Institute’s Crisis Management Certified Specialist (CMCS) accreditation. The examination fee is included as part of the course fee.

Course Fee

  • Singapore: SGD 2,200
  • Malaysia MYR 4,680

This course fee does not include application processing fee for the CMCS certification.
Attendees who are not citizens of the host country will pay the full Singapore fees.

Certification Fees

SGD75 (Certification Fees are to be paid during application after participants has passed their Qualifying CMCS exam)

Examination Fees

The course fee includes the CMCS examination fee.

Examination Fee Payment

Other Information

Follow-up Courses

  • CM-400 Crisis Management Manager
  • CM-5000 Crisis Management Expert Implementer
  • BCM-600 Technical Courses (Non-certification Technical Courses)
  • BCM-300, BCM-400 or BCM-5000 course

Learning Resources

Min no of Pax



Rendezvous Grand Hotel

Swiss Garden Hotel & Residence
Doubletree Hilton KL Hotel

AIM Conference Center


Participants from SME companies are able to claim PIC Training. To know more about the scheme, do click here

HRDF for Malaysians and Malaysian PR

Terms and Conditions

BCM Institute will conduct the course only if there are sufficient participants. BCM Institute reserves the right to alter the course content, alter the course location, cancel or reschedule course at any time without liability. In these circumstances, participants will be offered for deferment to the next run of the same course.