3 Day Coursework with 2 Hours Assessment for Singaporean and Singapore PR Participants

Course Description

This 3-Day course is designed for department representatives, crisis management and business continuity team members who would like to have a basic understanding of how to implement a crisis management plan and form a crisis management team.

The workshop would allow participants to have the competency to allocate resources to handle a crisis, identify crisis response and recovery activities to be implemented, document activities and implement return-to-normal procedures, as well as communicate key messages to relevant stakeholders.

At the end of the 3-Day course, Singaporean and Singapore PR participants who are taking advantage of the Workforce Skills Qualifications (WSQ) funding, would need to attempt and pass the 2 hours interview and written assessment. Passing the WSQ assessment allows them to obtain 1 Statement of Attainment certificate awarded by WSQ.

Completion of the 3-Day course also allows participants to achieve an internationally recognised Crisis Management certification, .i.e. the Crisis Management Certified Specialist (CMCS)* certificate.

NOTE: This course does not aim to equip a participant with the tools and competency to handle press conferences and press releases nor would it provide participants with an in-depth understanding of body posture or language used during such instances.


CM-360 Hubspot Registration

Crisis Management Certified Specialist (CMCS) certification is awarded to participants who successfully completed the 3-Day CM-360 Implementing Crisis Management Plan course, passed the Qualifying CMCS examination which cost SGD200, sends in an application form detailing at least 1 year of CM experience, make the application processing fee payment of SGD75 and satisfies and meets the experience requirements of the independent certification body.



To train participants who are either a business continuity personnel thrust into doing crisis management or anyone do not have a crisis management background but is responsible to update their crisis management plan

Who Should Attend

Who Should Attend

1. Department Representatives, Business Unit BCM/Crisis Management (CM)/ Incident and/or Emergency Crisis Management Coordinators, Organisational BC Coordinators and Planners who are tasked to take on Crisis Management responsibilities

2. EHS/Security/Human Resource/IT, Risk & Compliance personnel who wish to understand the basic Crisis Management Concepts and how it relates to Business Continuity
3. Any member of the organisation involved in the implementation of Crisis Management plan

Course and Examination Fees

Pre Requisites

There are no prerequisites to join the course.

Examinations Fees

There is no examination fees attached to the course unless the participant would like to be awarded the internationally recognised Crisis Management Certified Specialist certification. In such cases, participants are to attempt the Qualifying CMCS examination at SGD200.


Passing the exam would then allow them to apply for the certification via an application form detailing their 1 year of Crisis Management experience. The application form would then need to be accompanied by a SGD75 application processing fees.

Other Information

Course Fee

– SGD 1920 (for non-Singaporean, Singapore PR)
– SGD 620 for  40 years old and older Singaporeans (after WDA enhanced funding)
– SGD 1,530 for 39 years old and younger Singaporeans (after WDA funding)

All course fees include courseware and 2 tea breaks.

For Skillsfuture listing, click here.

Courses are held at BCM Institute office at 6 Ubi Road 1 #06-09 Wintech Centre Singapore 408726