This 3-Day course is designed for department representatives, crisis management and business continuity team members who would like to have a basic understanding of how to implement a crisis management plan and form a crisis management team.
The workshop would allow participants to have the competency to allocate resources to handle a crisis, identify crisis response and recovery activities to be implemented, document activities and implement return-to-normal procedures, as well as communicate key messages to relevant stakeholders.
At the end of the 3-Day course, Singaporean and Singapore PR participants who are taking advantage of the Workforce Skills Qualifications (WSQ) funding, would need to attempt and pass the 2 hours interview and written assessment. Passing the WSQ assessment allows them to obtain 1 Statement of Attainment certificate awarded by WSQ.
Completion of the 3-Day course also allows participants to achieve an internationally recognised Crisis Management certification, .i.e. the Crisis Management Certified Specialist (CMCS)* certificate.
NOTE: This course does not aim to equip a participant with the tools and competency to handle press conferences and press releases nor would it provide participants with an in-depth understanding of body posture or language used during such instances.