This 3-Day competency-based (part of the Workforce Skills Qualification) course is designed for professionals appointed to be part of the crisis management team, department representatives, crisis management and business continuity team members who would like to have a basic understanding of how to implement a crisis management plan and form a crisis management team.
The workshop would allow participants to have the competency to allocate resources to handle a crisis, identify crisis response and recovery activities to be implemented, document activities and implement return-to-normal procedures, as well as communicate key messages to relevant stakeholders.
At the end of the 3-Day course, Singaporean and Singapore PR participants who are taking advantage of the Workforce Skills Qualifications (WSQ) funding, would need to attempt and pass the 2 hours interview and written assessment. Passing the WSQ assessment allows them to obtain 1 Statement of Attainment certificate awarded by WSQ through SkillsFuture Singapore.
Completion of the 3-Day course also allows participants to bridge and achieve an internationally recognised Crisis Management certification, .i.e. the Crisis Management Certified Specialist (CMCS)* certificate.
NOTE: This course does not aim to equip a participant with the tools and competency to handle press conferences and press releases nor would it provide participants with an in-depth understanding of body posture or language used during such instances.