Upgrade Your Crisis Management & Communication Competency With Government Funding During COVID-19

BCM Institute, an Authorised Training Organisation (ATO) for SkillsFuture Singapore’s or SSG’s WSQ-funded courses is offering a comprehensive suite of courses for organisations to train its personnel assigned to Crisis Management & Crisis Communication responsibilities. It is methodically and professionally aligned such that a novice or experienced professional can be trained to update and maintain your Crisis Management & Crisis Communication plans.

BCM Institute’s jointly-developed courses with SSG seek to train participants who need to be grounded in crisis management or crisis communication competency and they are designated in emergency and incident management, crisis management and/or business continuity management roles. These courses will equip them with the competency to establish crisis management & crisis communication plans for their respective organizations.

If you are a professional who is appointed and wants to try your hand at Crisis Management or Crisis Communication but hesitate at the expense or time commitments involved, this is your chance at a course that promises flexibility in either.

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BUSINESS CONTINUITY MANAGEMENT INSTITUTE

Who Are We?

Business Continuity Management Institute or BCM Institute is a leading global Business Continuity Management (BCM) Institute. It offers both onsite and 100% online BCM and resilience training. Established in 2005, BCM Institute promotes and develops the BCM and Resilience disciplines of ISO22301 BCM Audit, Business Continuity Management (BCM), Crisis Management (CM), Crisis Communication (CC) and IT Disaster Recovery Planning (DRP) for a variety of industries and clients around the world. Today, BCM Institute is the largest BCM practice in the Asia Pacific. There are 3 levels of BCM certification courses which are 200 (Planner), 300 (Specialist), and 5000 (Expert).

Courses offered are divided into 3 levels of competencies i.e.: KNOW DO MANAGE

Read on to know more about these courses.

Singaporeans above 40 years of age / SME qualify for the Enhanced Subsidy Scheme!

With the funding support from the government such as SkillsFuture Singapore (SSG), Singaporeans and Singapore PR now instantly gets a 50% subsidy off the course fee while 40 years and above / SME will receive a 70% subsidy. More information on the course fee can be found below.

Course Offered

Please click the icons below for the course description

WSQ-CM-360 WSQ-CM-460 WSQ-CC-350 WSQ-CC-450

WSQ-CM-360: Implementing Crisis Management Plan

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Objective

Objectives

To train participants who are either a business continuity personnel thrust into doing crisis management or anyone do not have a crisis management background but is responsible to update their crisis management plan

Who Should Attend

Who Should Attend

1. Department Representatives, Business Unit BCM/Crisis Management (CM)/ Incident and/or Emergency Crisis Management Coordinators, Organisational BC Coordinators and Planners who are tasked to take on Crisis Management responsibilities

2. EHS/Security/Human Resource/IT, Risk & Compliance personnel who wish to understand the basic Crisis Management Concepts and how it relates to Business Continuity
3. Any member of the organisation involved in the implementation of Crisis Management plan

Course and Examination Fees

Course Fee

– SGD 1920 (for non-Singaporean, Singapore PR)
– SGD 576 for 40 years old and older Singaporeans (after SSG enhanced funding)
– SGD 960 for 39 years old and younger Singaporeans (after SSG funding)

For Skillsfuture listing, click here.

Examinations Fees

There are no examination fees attached to the course unless the participant would like to be awarded the internationally recognised Crisis Management Certified Specialist certification. In such cases, participants are to attempt the Qualifying CMCS examination at SGD200.

Certification

Passing the exam would then allow them to apply for the certification via an application form detailing their 1 year of Crisis Management experience. The application form would then need to be accompanied by a SGD75 application processing fee.

Other Information

WSQ-CM-460: Executing and Managing Crisis Management Plan

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Objective

To train participants who do not have a crisis communication background and are in the emergency and incident management, crisis management and/or business continuity management team, to have the competency to handle a crisis situation.

Who Should Attend

Department Representatives, Business Unit BCM/Crisis Management (CM)/ Incident and/or Emergency Management Coordinators, Organisational BC Coordinators and Planners who have completed the CM-360 Implementing Crisis Management Plan course
Newly appointed members of the BCM/CM/ Incident and/or Emergency Management team who have completed the CM-360 Implementing Crisis Management Plan course
Any member of the organization involved in the implementation of the Crisis Communication plan who has completed the CM-360 Implementing Crisis Management Plan course

Course and Examination Fee

Course Fee

SGD 1,280 (for non-Singaporean, Singapore PR)
SGD 380 for 40 years old and older Singaporeans (after SSG enhanced funding¹)
SGD 1,010 for 39 years old and younger Singaporeans (after SSG funding¹)

Certification Fee

SGD150 is applicable only for participants who attempted and passed the Qualifying CMCE examination and fulfil the CMCE certification requirements of having a minimum of 3 years of Crisis Management experience.

Examination Fee

SGD250 for the Qualifying CMCE examination fee.

¹ For more information on funding, please visit www.skillsconnect.gov.sg for eligibility details and WSQ application.

Other Information

Pre-Requisite

Participants who are attending the CM-460 Executing and Managing Crisis Management Plan should attend and complete the CM-360 Implementing Crisis Management Plan

Examination

There is no examination attached to the course but a WSQ Competency Assessment needs to be attempted and passed in order for Singaporean and Singapore PR to obtain his/her WSQ Statement of Attainment (SOA).
Examinations are only applicable if participants opt to attempt the Qualifying CMCE examination at SGD250.
The CMCE Examinations is 3.5 hours, 150 online Multiple Choice Questions done in an invigilated room either at BCM Institute’s designated exam venue.

WSQ-CC-350: Implementing Crisis Communication Plan

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Objective

Who Should Attend

Course and Examination Fee

Examination

There is no examination attached to the course but a WSQ Competency Assessment needs to be attempted and passed in order for Singaporean and Singapore PR to obtain his/her WSQ Statement of Attainment (SOA).
Examinations are only applicable if participants opt to attempt the Qualifying CCCP examination at SGD150.

The CCCP Examinations is a 1.5 hours, 50 online Multiple Choice Questions done in an invigilated room either at BCM Institute’s designated exam venue.

Course Fee
SGD 1,280 (for non-Singaporean, Singapore PR)
SGD 380 for 40 years old and older Singaporeans (after SSG funding )
SGD 1,010 for 39 years old and younger Singaporeans (after SSG funding)

Skillsfuture course listing can be found here.

Certification Fee
Not Applicable

Examination Fee
SGD150 for the Qualifying CCCP examination fee.

For more information on funding, please visit www.skillsconnect.gov.sg for eligibility details and WSQ application

WSQ-CC-450: Executing and Managing Crisis Communication Plan

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Objective

Who Should Attend

Department Representatives, Business Unit BCM/Crisis Management (CM)/ Incident and/or Emergency Management Coordinators, Organisational BC Coordinators and Planners who have completed the CC-350 Implementing Crisis Communication Plan course
Newly appointed members of the BCM/CM/ Incident and/or Emergency Management team who have completed the CC-350 Implementing Crisis Communication Plan course
Any member of the organization involved in the implementation of the Crisis Communication plan who has completed the CC-350 Implementing Crisis Communication Plan course

Course and Examination Fee

Pre-Requisite

Participants who are attending the CC-450 Executing and Managing Crisis Communication Plan should attend and complete the CC-350 Implementing Crisis Communication Plan

Examination
- There is no examination attached to the course but a WSQ Competency Assessment needs to be attempted and passed in order for Singaporean and Singapore PR to obtain his/her WSQ Statement of Attainment (SOA).
- Examinations are only applicable if participants opt to attempt the Qualifying CCCS examination at SGD200.
- The CCCS Examinations is a 2.5 hours, 100 online Multiple Choice Questions done in an invigilated room either at BCM Institute’s designated exam venue.
Course Fee
- SGD 1,280 (for non Singaporean, Singapore PR)
- SGD 380 for 40 years old and older Singaporeans (after SSG enhanced funding)
- SGD 1,010 for 39 years old and younger Singaporeans (after SSG funding)
Certification Fee

SGD75, applicable only for participants who attempted and passed the Qualifying CCCS examination and fulfil the CCCS certification requirements of having a minimum of 1 year of Crisis Communication experience.

Examination Fee

SGD200 for the Qualifying CCCS examination fee.

For more information on funding, please visit www.skillsconnect.gov.sg for eligibility details and WSQ application.

Why BCM Institute?

Dedicated team of leading industry practitioners as instructors with over 20 years of industry experience among them

Largest Business Continuity Management and Resilence training and certification organization in Asia Pacific

What Do We Do?

Trained

We provide the most comprehensive BCM, CC, CM, DRP and BCMS Audit training and certification with most experience practitioners in the Asia Pacific

Certification

It is governed by an independent Advisory Board, Education, Examination & Certification Committees

Worldwide

Our certifications are recognized by professionals, practitioners, consultants, auditors, and officials from over 850 organizations and MNC across 40 countries

BCM Institute’s Qualified Facilitator Profile

Steve Sobak

Chairman of BCM Institute Commitee

He had led the entire SINGHEALTH cluster(a grouping of hospitals, centres, polyclinic) as the first health care group in the world, through its successful business continuity management certification by SPRING Singapore prior to ISO22301 standard

Dr. Goh Moh Heng

President of BCM Institute

Expertise in Business Continuity Management (BCM), Disaster Recovery Planning (DRP), ISO22301 BCM Audit and Crisis Management for more than 30 years. He held senior BCM and CM positions with GIC and Standard Chartered Bank.

The first Asian in the 16th year history to be awarded the "Business Continuity Lifetime Achievement Award" in London, United Kingdom by the Continuity, Insurance and Risk (CIR) Magazine.

Rose Lam

Vice President at GMH Continuity Architects.

Rose Lam has more than 20 years of BCM experience including regional BCM planning and program implementation for the bank’s offices in Asia: Singapore, Australia, Hong Kong, Japan, India, Korea and South-East Asia.

Besides being in the banking industry with DBS Bank and JP Morgan, Rose also had held several IT and Engineering roles at Apple Computer.

Dr Lim Yew Ban

Dr Lim has over 20 years of training and lecturing experience at the professional, post graduate and doctoral level. Dr Lim also undertook the design and development of professional courseware in close consultation with industry practitioners and is involved in recruitment, interview and recommendation of IT professionals for MNC clients.

In his previous appointments, Dr Lim was an Information System officer tasked with the design of education software. Subsequently, he managed the day to day operations computer systems and a computer centre at an MNC; from resource planning, end user training, networking, and systems administration to database management.

Irene Lye

Irene has been BCM Institute’s senior facilitator facilitating the BCM and Crisis Management classes.

Her vast experience in enterprise risk management in a variety of industries provides the participants valuable real life case studies

Learner Reviews

The Blended Learning Experience was immersive and was delivered in manageable bite sized portions. There was ample time for all participants to work on the assignments hence facilitating our self-study and revisions for the examinations.

Taaouicha Mujahid M’BarekBothar Boring and Tunnelling (Singapore)

Before taking this course, I thought I already knew the basics of Business Continuity Management and felt pretty confident in my ability to implement a Business Continuity Plan at work. I actually learned a lot of very valuable and essential information and still use the course materials for day to day work.

Sameera WanninayakeSenior Manager-Business Process Development & Business Continuity LB Finance PLC-Sri Lanka (Sri Lanka)

I initially attended the BCM 300 brick-and-mortar course back in 2019, where I earned my BCCP certification, and with the promise of returning to Singapore the following year to complete the BCCE course. The BCM Institute has been a regular partner of my organisation in educating and credentialing our Business Continuity professionals, so it was an easy decision to make to continue the completion of the courses.

Dana Alyssa J. MacarilayMedia Relations Specialist Aboitiz Equity Ventures, Inc. (Philippines)