Customers’ Testimonials (brick & mortar courses)

I am a BCM Instiute certified specialist in Disaster Recovery and Business Continuity and I have been a BCM Institute member since 2009. Being a certified professional, it provided me the foundation to diversify my skills in to BC/DR and also the opportunity to broaden my career options. Being a member, I had access to BCM Institute’s educational resources which helps being up to date in the field. The education, skills and experience I gained being with BCM Institute, helped me to contribute favorably to the goals of my employers’ and clients’ alike, and had a positive impact on my career progress.

Samitha Eshan Jayatillake, BC/DR Specialist, Melbourne, Australia


Alliance Financial Group Berhad was incorporated in Malaysia on 7 April 1966 and was listed on the Main Board of Bursa Malaysia Securities Berhad on 6 July 1979. The Group is principally involved in the provision of financial services through Alliance Bank Malaysia Berhad.

“I can have direct contact with the experienced DR instructor in the BCM Institute course, and I can share my experiences with the experts. The experts guided me through the whole process and I thought was very very useful. The certification also increases job competency as a DR certified specialist.”

Nattasha Zainal, DRCS, Manager, Alliance Finance Group


Asia Pacific Services was formed in July of 2000 to provide consulting services to business. With associates and partners across Asia, Oceania, the Americas and Europe, we can assist organisations globally.
“Initially, I took up this course merely for education, however, later on, I felt that the course was really useful and I could actually apply it to where I stand.”

Navaneetharaj Rajan, BCCE, Continuity Management Specialist, Asia Pacific Service


We are an innovative and people-centred organisation, committed to medical excellence, promoting good health and reducing illness, and to ensuring that Singaporeans have access to good and affordable healthcare that is appropriate to their needs.
“Lecturers in this course are professionals, and they have a vast amount of experience. It gives a good idea on how to approach a situation and has given me knowledge and information in the resources out there where I can turn to.”

Terrance Wong, Ministry of Health, Singapore


BT develops, delivers and manages networked IT services to help business thrive in today’s fast-moving commercial environment. With our experience in a wide range of industry sectors around the globe, BT is ready to help you connect your people, customers and processes effectively.
“The BCM-5000 course at BCM Institute is worthwhile for members of the IT industry with many years of experience. The BCM Institute methodology is concise and to the point. The course instructors have years of practical experience and are excellent teachers. I highly recommend BCM Institute to all.”

John T. Lounsbury, Head of Practice, SEA Business Continuity, Security & Governance Practice, BT Global Services


The Defence Science and Technology Agency (DSTA) is the first statutory board to be set up under the Ministry of Defence (MINDEF). It is responsible for implementing defence technology plans, managing defence research and development, acquiring defence material and developing defence infrastructure for MINDEF.
“Ms Carolynn Lock has portrayed the good concept of DRP, gave good examples to illustrate points. William has ‘drive’ in his speech. Very good in using cases to explain a concept.”

Yolanda Tan, Defence Science and Technology Agency (DSTA)


Monetary Authority of Singapore (MAS) regulates monetary, banking, and financial aspects of Singapore. The corporation assists in the promotion of non-inflationary growth of the economy; issuing currency and government securities, and developing monetary policies. It operates as a financial agent of the government and develops strategies for development of private sector.

“The Press Conference and Discussion was extremely beneficial.”

Mabel Tan, Risk Management, Monetary Authority of Singapore


AXIS Solutions is a Kuwait Shareholding Closed Company that was established in 2004. AXIS is an IT System Integrator with a special focus on key account management.

“I benefited from the course since it gave me and insight and ability to look at BCM & DR from a customer’s business point of view.”

Sandeep Shenoy, AXIS Solutions, participant of BCM-350 course in Dubai, UAE


“The BCM-5000 course is a great course. I got a lot of benefits by attending this course. I learnt a lot of good methodology and tips which are very applicable to Asia environment especially in Indonesia situation. The contents of the workshop were systematically arranged; easy to be followed and understood.  The key advantages of attending this course were that I could learn appropriate approaches to developing and implement Business Continuity Program. These help me to be more efficiently and effectively in developing BCP.  The instructors of this course were superb, and they could explain the study materials very well and systematically. They also provided us with a lot of examples which can be applied.”

Comment by Daud Setiawan, Chairman of PT Exa Mitra Solusi, on Jakarta BCM-5000 course


The MCYS logo is symbolic of the Ministry’s mission to build a cohesive and resilient society for Singapore. Resilience, optimism and energy are reflected in the sporty, spring-like effect of the graphics.
“We were brought through the structured actions to take in preparation for Business Continuity and during its activation. A course which is put in simple language and easy to understand by most involved in one way or another in BCM. More examples could be cited to enrich the course further…”

Gilbert Hu, Deputy Director/ Finance and Facilities Division (FFD), Ministry of Community Development, Youth and Sports


Automatic Data Processing, Inc. (NASDAQ: ADP) is one of the world’s largest providers of business outsourcing solutions. Leveraging nearly 60 years of experience, ADP offers the widest range of HR, payroll, tax and benefits administration solutions from a single source. ADP’s easy-to-use solutions for employers provide superior value to organisations of all types and sizes.
“Trainer’s pace of training was perfect, and he ensured good participation from the audience.”

Shailaja Narra, Asst Manager, ADP, on BCM Institute’s Course Instructor, Hyderabad, India


Bank Hapoalim (Switzerland) Ltd is the ideal partner for providing wealth management services for high net worth individuals. The Bank focuses exclusively on Private Banking and offers a broad range of customised solutions for your financial needs. Our assets are our people, capital and reputation.

“The BCM-5000 course is very informative and interesting. Real life scenarios were used to give participants the better understanding of the practices of BCM.”

Alan Kang, IT Manager, Bank Hapoalim (Switzerland) Ltd

Techaccess is a regional IT infrastructure solutions company which is fast expanding in the African region. Based upon nearly ten years of growth and experience gained from our history in the IT industry, Techaccess has developed core skills and expertise in consulting, system integration and enterprise management.
“By participant this course, it will enable us to educate our customers about BCM and its value. So it will facilitate them and also help us to generate more revenue.”

Asad R. Chisti, Tech Access, course participant from Pakistan


At NCCS, we adopt a multidisciplinary and holistic approach to cancer treatment. We undertake training and education of medical, radiation and surgical oncologists and other allied health personnel to develop relevant clinical and basic research programmes in the understanding, prevention, diagnosis and treatment of cancer.

“Good Sharing & Widen Awareness. Insightful Examples by Dr Goh”

Winnie Wee, HR Director, National Cancer Centre Singapore


Cybernet-SlashSupport (CSS) is a global technology solutions provider to enterprises, consumers & technology companies. CSS follows a support-centric model to all its services that help its clients leverage IT to align business objectives.
“Exceptional presentation of class with the different case study within specified time limit and making everyone effectively participate in training.”

V. Chandra Mouli, Asst. Manager, CSS Corp Pvt. Ltd

“Could get the clarity in Business Continuity and disaster recovery. Also, familiarity in BIA/RA as earlier confused with DA.”

Anjaneyulu Nambi, Information Security Manager, CSS Corp Pvt. Ltd

Wipro Technologies is a global services provider delivering technology-driven business solutions that meet the strategic objectives of our clients. Wipro has 55+ ‘Centers of Excellence’ that create solutions around specific needs of industries. Wipro delivers unmatched business value to customers through a combination of process excellence, quality frameworks and service delivery innovation.
“Facilitators knowledge and Practical experience in the BCM domain helped in understanding real life situations.”

Ariba Talib, Deputy Manager(Risk Management and Compliance), Wipro BPO
“Good knowledge of the basics of the BCM and very interactive.”

Ashis Mukherjee, Associate Vice President (Risk Management and Compliance), Wipro BPO


IBM Daksh offers business performance improvement rather than just cost-savings and is a step closer to Business Transformation Outsourcing (BTO). IBM Daksh has worked with a pioneering group of global companies that have successfully used BPO and BTO to execute a broad range of strategies with the strong result.
“Real life kind of stimulation, good learning opportunity, builds interaction and term among attendees.”

Neeti Malik, BCP Specialist, IBM Daksh