Crisis Communication Courses

These crisis communication courses are designed for non-crisis communication personnel who are part of a larger risk management team.  In the modern, interconnected world, the job to communicate the right message across does not fall on the crisis communication or corporate communications team alone. Business continuity, crisis management, IT DRP, enterprise risk management and facilities managers are increasingly tasked to assist their crisis communications and corporate communications in formulating these messages across.

Courses are available in 1, 2 and 4 days and are divided into 3 levels of competencies:

  1. KNOW

  2. DO

  3. MANAGE

At the end of each course, participants would be assessed through assessments or examinations to ascertain his/her level of competency. They can look forward to receiving  either an

Certification Courses

BCM professionals who would like to gain an understanding of crisis communication and how they can assist their crisis communications colleagues/counterparts and at the same time be internationally certified can look forward to enrolling in any of 4 of our certification courses.

  • CC-300: Crisis Communication Implementer

    COMPETENCY LEVEL: DO

    This is a 2-Day intermediate crisis communication (CC) course that incorporates CC-200 syllabus on its 1st day. Fundamentals of crisis communication would be taught as well as identifying of key crisis communication messages would be facilitated as well.

    There is no experience pre-requisite for attending the course.

    Cost: SGD2,200 (nett. Singaporean can use their Skillsfuture Credit to offset their cost)

    Tell Me More About CC-300

  • CC-400: Crisis Communication Manager

    COMPETENCY LEVEL: MANAGE

    This advanced 2-Day crisis communication (CM) course is a follow up to those who have attended the CC-300 Crisis Communication Implementer course. Here, participants will be taught the intricacies of forming a crisis communication team as well as key message preparation and delivery. A facilitated discussion would also touch on communication with the business continuity strategies and plans.

    Course Pre-Requisite:
    Complete the CC-300 Crisis Communication Implementer

    Cost: SGD2,200 (nett)

    Tell Me More About CC-400

  • CC-5000: Crisis Communication Expert Implementer

    COMPETENCY LEVEL: MANAGE

    This is the most comprehensive and holistic crisis communication course by BCM Institute that addresses its relationship with BCM plan requirements and their team. It covers syllabuses taught in  CC-300 and CC-400 courses. This 4-day course allows newly appointed crisis communcation personnel to have a thorough idea of crisis communication and how to handle appoint and maintain a crisis communication team as well as formulate and deliver key communications messages.

    Cost: SGD3,850 (nett)

    Tell Me More About CC- 5000

Upcoming Competency Based Courses

Competency Based Courses

For Singaporeans and Singapore PR who would like to take advantage of the SkillsFuture Singapore fundings, they can look into BCM Institute’s easy to digest, bite-sized, 2-day competency-based crisis communications courses.

  • CC-350: Implementing Crisis Communication Plan

    COMPETENCY LEVEL : DO

    This 2-Day intermediate crisis communication (CC) course takes participants through the fundamentals of stakeholder identification, crisis communication strategies and how it relates to BCM would be discussed. Facilitated discussions would also be made on topics such as formulating and delivering key messages as well as formulating a basic crisis communication plan.

    There is no experience pre-requisite for attending the course.

    Cost:

    • SGD 1,600 (for non Singaporean, Singapore PR)
    • SGD 600 for  40 years old and older Singaporeans 
    • SGD 1,300 for  39 years old and younger Singaporeans All course fees include courseware and 2 tea breaks only
  • CC-450: Executing and Managing Crisis Communication Plan

    COMPETENCY LEVEL: MANAGE

    This 2-Day advanced crisis communication (CC) course takes participants through media handling techniques, business continuity strategies and plans and how they relate to the crisis communications. Also, the importance of keeping crisis communications records in place, as well as generic templates used for BCM coordinators, would also be shared.

    Course Pre-Requisite:
    Complete the CC-360 Implementing Crisis Communication Plan

    Cost:

    • SGD 1,600 (for non-Singaporean, Singapore PR)
    • SGD 600 for  40 years old and older Singaporeans 
    • SGD 1,300 for  39 years old and younger Singaporeans

      All course fees include courseware and 2 tea breaks only
WSQ
Upcoming Competency Based Courses