Crisis Management Implementer or CM-300 is a 2-day intermediate course with a two and half hour 100 Multiple Choice Question (MCQ) based examination, following the successful completion of the course.
This intermediate-level course is suitable for organisations and agencies embarking on its crisis management journey after the completion of its Business Continuity Management (BCM) and Disaster Recovery (DR) implementation effort. Some participants will use this to evaluate the effectiveness and efficiency of their crisis management program. Others will use this as a tool to help to develop specific crisis management plans. Using a case study and experience sharing by the facilitator, this course has been recommended by past participants to be a practical course that will take the participants through the proper implementation of a crisis management plan.
A crisis is almost guaranteed to happen at the most inconvenient time, from the first day of the launch of a product to Friday at 4:30 pm. Most people who work with issues that affect the public have received the dreaded telephone call, read a damaging headline, or been surprised by a negative video bite which makes your organization’s day a bad horror movie. Crisis Management Implementer or CM-300 is a two-day (intermediate-level) Crisis Management course for participants to guide professional who is appointed with the responsibilities to manage crisis, disaster and any events. The course is an experiential facilitated workshop led by an experienced instructor.
2.5-days (inclusive of half-day examination)
Learn How To
- Understand the crisis management planning methodology.
- Assemble the crisis management team members.
- Assess the risk and threats such as riots, supply chain disruptions and product recalls.
- Learn to track and trace incident events and prioritize decisions and activities.
- Link crisis communications within and outside of the organization.
- Have a clear view of the command and control within the command centres.
- Coordinate with external agencies and local authorities.
- Test and exercise the crisis management plan.
- Manage the crisis management together with other plans such as BC and DR.
- None but if a participant would like to apply for the Crisis Management Certified Specialist (CMCS) certification; the participant would need to have at least 1 year of Crisis Management (CM) experience.