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WSQ-CM-460: EXECUTING AND MANAGING CRISIS MANAGEMENT PLAN
Onsite: 2 Day Coursework and 2 Hours Assessment for Singaporean and Singapore PR
Online: Four (4) 3-hour zoom sessions and 2 Hours Assessment for Singaporean and Singapore PR
This 2-Day course is a follow-up course to the CM-360 Implementing Crisis Management Plan course. Participants are required to have attended and completed the CM-360 Implementing Crisis Management Plan before attending the CC-460 Executing and Managing Crisis Management Plan course.
It is designed for emergency and incident management, crisis management and/or business continuity management team members who would like to have more in-depth knowledge on how to manage a crisis.
The workshop would allow participants to have the competency to allocate resources to handle a crisis, identify crisis response and recovery activities to be implemented, document activities and implement return-to-normal procedures, as well as communicate key messages to relevant stakeholders.
At the end of the 2-Day course, Singaporean and Singapore PR participants who are taking advantage of the Workforce Skills Qualifications (WSQ) funding, would need to attempt and pass the 2 hours interview and written assessment. Passing the WSQ assessment allows them to obtain 1 Statement of Attainment certificate awarded by WSQ.
Completion of the 2-Day course also allows participants to achieve an internationally recognised Crisis Management certification, i.e. the Crisis Management Certified Expert (CMCE)* certificate.
NOTE: This course does not aim to equip a participant with the tools and competency to handle press conferences and press releases nor would it provide participants with an in-depth understanding of body posture or language used during such instances.
* To achieve the CMCE certification, participants would need to attend the last day of the Crisis Management Manager’s course and attempt the Qualifying CMCE examination and make payment of SGD250 as part of the Qualifying examination fees.
Crisis Management Certified Expert (CMCE) certification is awarded to participants who successfully completed the 2-Day CM-460 Executing and Managing Crisis Management Plan course, attend the last day of the Crisis Management Manager’s Course, passed the Qualifying CMCE examination, sends in an application detailing at least 3 year of CM experience, make the application processing fee payment of SGD150 and satisfies and meets the experience requirements of the independent certification body.
- To train participants who do not have a crisis communication background and are in the emergency and incident management, crisis management and/or business continuity management team, to have the competency to handle a crisis situation.