OR-5000: Operational Resilience Expert Implementer

Training Approach (Blended vs Hybrid)

Blended Learning:

Attend Eight (8) 3 hour sessions + Assignment | Examination

Hybrid Learning

Attend Four (4) 3 hour sessions + Assignment | Two (2) Days Onsite Classroom | Examination

Visit OR-5000 (hybrid) course page for more details.

OR-5000 Blended Learning [BL-OR-5] Course

Course Description

Operational Resilience Blended-Hybrid Learning Course (BL-HL-OR-5)

Embark on a journey towards operational excellence with our comprehensive Operational Resilience (OR) implementation program. The content includes:

Plan and develop the initiation of the OR implementation
– Assess Capability and Maturity
– Analyse Gap
– Develop a Strategy and Roadmap
– Confirm Risk Appetite
– Develop and Embed Governance
Sustain Your Operational Resilience Program
– Introduce Cultural Change Management
-Develop a Communication Strategy
– Implement Training and Awareness
– Provide Self-assessment
– Conduct Independent Quality Review

It is expected to be completed within eight weeks for the blended learning approach and five weeks for the hybrid approach.


Module 1

This Operational Resilience (OR) Fundamentals package is ideal for a new OR practitioner who would like to know the end-to-end process of starting an Operational Resilience program for their organization and maintaining it once it has been implemented.  This is a workshop-facilitated online module.

Module 2 – Facilitated Online Workshop

Participants will be allowed to recognize and analyze types of operational disruptions, identify essential and critical business services, and perform scenario testing via hands-on and interactive sessions with fellow participants from various industries.

These are assessments to be done after pre-reading materials and guidance are disseminated. Participants are to attempt the templates for each concept per stage.

Senior industry practitioners would facilitate this hands-on practice, including current BCM and OR managers, consultants, and vice presidents from international financial institutions and higher educational institutions. This would be done via our online facilitated workshops.

Note: Participants must submit their assignment for each stage and will be assessed at the end of each session (there are two  sessions for Module 2). The assignments must be completed and submitted to the facilitator within two days after each session.

Module 3 & 4 – Facilitated Online Workshop

Module 3 discusses advanced issues in managing an operational resilience programme for an organization. Considerations in planning and execution are discussed, such as developing an operational resilience framework that enables it to satisfy regulatory requirements.

Like Module 2, pre-readings and guidance notes would be shared before participants join a two (2) 3-hour facilitated an online workshop on different days.

It would then be followed up by Module 4, where participants will be taught about implementing building blocks to implement the operational resilience framework.

During the last three modules, management has developed and approved the OR plan and program.  The final “Manage” competency set is learning how the other program within your organization is synchronized with the OR program.

Participants would be provided pre-readings and guidance notes before they present in the two (2) 3-hour facilitated online workshop.

Module 3 & 4 – Hybrid Learning (Onsite)

This course is also available onsite for Module 3 and Module 4 in designated capitals in Asia.  The content is similar, except the course is over two days (click here to learn more).

Yes, I am interested. I want to know more about what this course has to offer!

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SGD150 (Certification Fees are to be paid during application after participants has passed their Qualifying ORCE exam)
Estimated DurationLapse period of 8 weeks
Certificate1 Operational Resiliece Certified Planner (ORCP) Certificate*
*Upgradable to Operational Resilience Certified Expert (ORCE) subject to proof of 3 Years of OR Experience

View Schedule

Please choose your preferred batch wisely to ensure your availability for the dedicated web-training session.

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How Do I Sign Up?

Fill out the form on this page to save your spot or send an email to sales.ap@bcm-institute.org

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Operational Resilience Certified Planner (ORCP) Certification is awarded to all who complete all the 4 modules of the OR-5000 Blended Learning course.

Operational Resilience Certified Expert (ORCE) Certification is awarded to participants who successfully complete all Blended Learning sessions and pass the Qualifying ORCE examination at the end of the modules, send in an application detailing at least 3 years of related experience, and satisfies and meets the experience requirements of the independent certification body.


This course will provide participants with the concept and knowledge which will enable them to:

  • Plan and develop the initiation of the OR implementation
  • Assess capability and maturity
  • Conduct and analyse the gap
  • Develop strategy and roadmap
  • Confirm Risk Appetite
  • Develop and embed governance
  • Manage and sustain the OR program
  • Introduce cultural change management
  • Develop a communication strategy for all stakeholders
  • Implement training and awareness
  • Provide self-assessment
  • Conduct independent quality review