CM-5000: Crisis Management Expert Implementer

Training Approach (Blended vs Hybrid)

Blended Learning:

Attend One (1) E-learning | Six (6) 3 hour sessions + Assignment | Examination

Hybrid Learning

Attend One (1) E-learning | Two (2) 3 hour sessions + Assignment | Two (2) Days Onsite Classroom | Examination

Visit CM-5000 (hybrid) course page for more details.

Course Description

Crisis Management Blended-Hybrid Learning Course (BL-HL-CM-5)

The Crisis Management Blended Learning is a comprehensive Crisis Management course equivalent to the international certification Crisis Management Expert Implementer.  Its combination of online and face-to-face interaction allows busy crisis management executives to study with minimal disruption to their schedules.

The course is divided into four modules where each module allows you to understand crisis management fundamentals,  deploy crisis management templates, manage a crisis management team, execute crisis communication and develop a crisis simulation exercise.

The course would emphasise pandemic management and how it relates to crisis management.

It is expected to be completed within eight weeks for the blended learning approach and five weeks for the hybrid approach.


Module 1 – Crisis Management  E-Learning Course

Crisis Management Fundamentals Package

Note: Participant is expected to complete Module 1 within 2 weeks after registering before pursuing Module 2.

Module 2 – Facilitated Online Workshop

Participants will be given the opportunity to practice the fundamental concepts of how to select a crisis management strategy, implement a crisis management plan and exercise and test these plans.  They would be provided actual templates of these plans to familiarise and use as hands-on practice.

These are to be done after pre-reading materials and guidance are disseminated. Participants are to attempt the templates for each concept per stage.

This hands-on practice would be facilitated by senior industry practitioners, including current crisis management managers, consultants and vice presidents from international institutions. This would be done via our online facilitated workshops.

To know more about what is covered, you may like to check out here.

Note: Participants are required to submit their assignment for each stage and will be assessed at the end of each stage’s session (there are a total of 3 sessions for Module 2). The assignments are expected to be completed and submitted to the facilitator within two days after each session.

For those who register for CM-300 course, you are required to sit for the Crisis Management Certified Specialist (CMCS) examination.

Module 3 & 4 – Facilitated Online Workshop

In Module 3, participants will explore their role as crisis management managers and the importance of crisis leadership. They will walk through the different crisis phases and understand how the ISO 22300 Societal Security –  Guidelines for Incident Preparedness and Operational Continuity Management can be implemented.

Similar to Module 2, pre-readings and guidance notes would be shared before participants join a two (2) 3-hour facilitated online workshop on different days.

To know more about what is covered in the module, you may like to read more here.

It would then be followed up by Module 4 where participants will be tasked to design a crisis simulation that would be able to test a person’s role and function in a crisis or emergency.

Participants would be provided pre-readings and guidance notes before they present in the two (2) 3-hour facilitated online workshop.

To know more about what is covered in the module, you may like to check out this page.

Module 3 & 4 – Hybrid Learning (Onsite)

Starting in 2023, this course will be offered onsite for Module 3 and Module 4 in a designated capital in Asia.  The content is similar, except the course is run over two days (click here to find out more)

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SGD150 (Certification Fees are to be paid during application after participants has passed their Qualifying CMCE exam)
Estimated DurationLapse period of 8 weeks
Certificate8 Certificate of Completions (COC)
1 Crisis Management Certified Planner (CMCP) Certificate*
*Upgradable to Crisis Management Certified Expert (CMCE) subject to proof of 3 Years of Crisis Management Experience

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How Do I Sign Up?

[BL-CM] [5] Register


Crisis Management Certified Planner (CMCP) Certification is awarded to all who complete all four modules of the CM-5000 Blended Learning course.

Crisis Management Certified Expert (CMCE) Certification is awarded to participants who complete all Blended Learning sessions, pass the Qualifying CMCE examination at the end of the module, send in an application detailing at least three years of CM experience, and satisfy and meet the experience requirements of the independent certification body.


This course will provide participants  to:

  • Identify possible threats that may disrupt the organisation.
  • Strengthen organisational resiliency to counter major incidents and disaster.
  • Develop crisis management strategies.
  • Develop and implement comprehensive CM plans.
  • Create and develop CM awareness and training programme.
  • Conduct exercises and tests.
  • Implement CM audit and assessment programmes to ensure CM plan effectiveness.
  • Drive organisation-wide CM program.
  • Ensure effective program management on an ongoing basis.