CM-400: Crisis Management Manager

Four (4) 2-3 hour live sessions + Assessment

Course Description

CM-400 Crisis Management Manager Blended Learning Course (BL-CM-4)

The CM-400 Crisis Management Manager Blended Learning is an advanced Crisis Management course equivalent to the international certification Crisis Management Manager course.  Its combination of both online and face to face interaction allows busy crisis management executives to study with minimal disruption to their schedule.

The course is divided into 2 modules where each module allows you to understand to manage a crisis management team, execute crisis communication and develop a crisis simulation exercise. To attempt the course, one has to complete the CM-300 Crisis Management Implementer Blended Learning Course.

The course would put more emphasis on pandemic management and how it relates to crisis management.

It is expected to be completed within 4 weeks.

Module 1 & 2 (Module 3 & 4 of BCM-5000 Blended Learning)  – Facilitated Online Workshop

In Module 3, participants will explore their role as crisis management manager and the importance of crisis leadership. They will be walking through the different crisis phases and understand how the ISO 22300 Societal Security –  Guidelines for Incident Preparedness and Operational Continuity Management can be implemented.

Similar to Module 2, pre-readings and guidance notes would be shared before participants join a 2 x 2-hours facilitated online workshop on different days.

To know more about what is covered in the module, you may like to read more here.

It would then be followed up by Module 4 where participants will be tasked to design a crisis simulation that would be able to test a person’s role and function in a crisis or emergency.

Participants would be provided pre-readings and guidance notes before they present in the 2 x 2-hours facilitated online workshop.

To know more about what is covered in the module, you may like to check out this page.

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SGD150 (Certification Fees are to be paid during application after participants has passed their Qualifying CMCE exam)
Estimated DurationLapse period of 4 weeks
Certificate1 Crisis Management Certified Expert (CMCE) Certificate

View Schedule

BL-CM 2021 Schedule

How Do I Sign Up?

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Dr Goh Moh Heng

President of BCM Institute, the Managing Director of GMH Continuity Architects

His primary areas of expertise include Business Continuity Management (BCM)Disaster Recovery Planning (DRP), ISO22301 BCM Audit and Crisis Management. Since 2011, Dr Goh had served as global head for Standard Chartered Bank and tthe Government of Singapore Investment Corporation, now known as GIC.  Moh Heng has assisted more than 100 organisations, particularly those operating in the Asia-Pacific and Middle-East Region in their successful implementation of their Business Continuity Management System (BCMS) and achieving their BS 25999/ SS 540 / ISO 22301 organisation certification.


Crisis Management Certified Expert (CMCE) Certification is awarded to participants who successfully completed all Blended Learning sessions, passes the live assessments and pass the Qualifying CMCE examination and at the end of module assessment, sends in an application detailing at least 3 years of CM experience, and satisfies and meets the experience requirements of the independent certification body.

This course will provide participants with the concept and knowledge, which will enable them to: