Onsite: 3 Day Coursework with 2 Hours Assessment for Singaporean and Singapore PR Participants

Online: Six (6) 3-hour zoom sessions with 2 Hours Assessment for Singaporean and Singapore PR Participants

Course Description

This 3-Day competency-based (part of the Workforce Skills Qualification) course is designed for professionals appointed to be part of the crisis management team, department representatives, crisis management and business continuity team members who would like to have a basic understanding of how to implement a crisis management plan and form a crisis management team.

The workshop would allow participants to have the competency to allocate resources to handle a crisis, identify crisis response and recovery activities to be implemented, document activities and implement return-to-normal procedures, as well as communicate key messages to relevant stakeholders.

At the end of the 3-Day course, Singaporean and Singapore PR participants who are taking advantage of the Workforce Skills Qualifications (WSQ) funding, would need to attempt and pass the 2 hours interview and written assessment. Passing the WSQ assessment allows them to obtain 1 Statement of Attainment certificate awarded by WSQ through SkillsFuture Singapore.

Completion of the 3-Day course also allows participants to bridge and achieve an internationally recognised Crisis Management certification, .i.e. the Crisis Management Certified Specialist (CMCS)* certificate.

NOTE: This course does not aim to equip a participant with the tools and competency to handle press conferences and press releases nor would it provide participants with an in-depth understanding of body posture or language used during such instances.

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Crisis Management Certified Specialist (CMCS) certification is awarded to participants who successfully completed the 3-Day CM-360 Implementing Crisis Management Plan course, passed the Qualifying CMCS examination which cost SGD200, sends in an application form detailing at least 1 year of CM experience, make the application processing fee payment of SGD75 and satisfies and meets the experience requirements of the independent certification body.


To train participants who are either a business continuity personnel thrust into doing crisis management or anyone do not have a crisis management background but is responsible to update their crisis management plan