Crisis Communication Certified Specialist (CCCS)
The Crisis Communication Certified Specialist (CCCS) certification is designed and developed for middle management, department representatives, business unit coordinators, Business Continuity Management (including crisis management, IT disaster recovery) managers and planners who had added responsibilities to lead or support the crisis communication effort during a crisis. Candidates will be imparted with essential skills and knowledge to identify the crisis scenarios, the communication strategy to be deployed. It also includes the testing and exercising and keeping CC plans current. Candidates will also be introduced to the key concepts of developing CC strategies, design and implementation of CC plans, preparing and conducting awareness and training programs.The pre-requisite course is:
- CC-300: Crisis Communication Implementer course.
To apply for your CCCS credential, you should have at least one year of Crisis Communication (CC) professional experience and can describe the implementation and your role in at least 3 of the BCM Body of Knowledge (BoK)
How to be Certified
To become a CCCS certified professional, a candidate must successfully complete four separate processes:
- Formal Education (attend and complete the CC-300: CC Implementer course)
- Examination (attempt and pass the Qualifying CCCS examination)
- Show proof of at least one year of verifiable CC/CM/BC experience
- Make payment of SGD 75 (non-refundable) application processing fee.
Formal Education
To attend the CC-300: Crisis Communication Implementer (duration 2.5 days including half-day examination), a candidate must:
- Sign up for the course date and location
- Submit the Course Fees
- Be assigned with a login credential for the online final examination
- Sit for the examination at the end of the course
Examination
To sit for the Examination, a candidate must:
- Be competent in the Competency Level CL1CC: Foundation (CC) and CL 2CC: Intermediate (CC) including the 7 BCM Body of Knowledge (BCMBoK)
- Attempt the online practice quiz at least once
Certification
To be issued a certificate, a candidate must:
- Pass the CCCS qualifying examination with a required passing score of 75% out of 100- Multiple Choice Questions (MCQ)
- Submit a non-refundable Application Processing Fee
- Submit the Certification Application Form to application@bcm-institute.org
- Describe 3 or more domains of the BCM Body of Knowledge (BoK)
- Select two references for each BoK* (references may be repeated for all three domains
Fee Payment
- Application Processing Fee: SGD 75. (Not included in course fees and non-refundable even if the application is rejected)
- Annual Maintenance Fee: SGD 75 (Applicable after your first year of certification)
How can I be Certified?
| Certification | Course Required | ||
|---|---|---|---|
| CCCP | Crisis Communication Certified Planner | CC-200: CC Planner | |
| CCCS | Crisis Communication Certified Specialist | CC-300: CC Implementer | |
| CCCE | Crisis Communication Certified Expert | CC-400: CC Manager | CC-5000: CC Expert Implementer |
How can I learn more about the BCM/DR Industry?
BCM Institute offers the CC Certified Planner (CCCP) certification for novices who are keen on entering this profession when they meet the minimum level of CC experience.
BCM Institute courses lead to the internationally recognised BC designations of CC Certified Planner (CCCP), BC Certified Specialist (CCCS) and CC Certified Expert (CCCE) for individuals with appropriate experiences and qualifications.
To qualify for the BCM Institute’s certifications, you must have the relevant years of experience in the seven domain of BCM Body of Knowledge (BoK) after attaining a passing score on the written examination and receiving approval from the BCMI’s Certification Committee. On top of the examination fees, a separate fee is charged for processing the certification application
Please refer to “Certification Programs” for more information.
How to Submit Payment for Certification Processing Fees?
- Register as a shopper under BCMI Virtue Mart
- Fill in the required information. Please make sure that the email entered is valid as an activation link would be sent to the email entered
- Click on the activation link given sent by BCM Institute to activate your shopper account. In the email, you will find a system generated username and password
- Select Online Store
- Select Certification (5)
- Click “Add to Cart” for certification that you are applying
- Click on the “Checkout” button
- Login with the username and password furnish in the email
- Proceed to “Confirm Order.”
- You will be directed to the Paypal Site. Here fill in the billing information, once completed proceed to select “Review Order and Continue.”
- Confirm your order and the payment would be made. Once paid, you will receive an online receipt from Paypal on the email id that you have provided on the Paypal Order Site
What are the benefits of Certification?
Individuals: Individuals are benefited by the many facets that the BCM Institute’s certification brings, some includes the following:
- The recognition of being certified by an elite institute dedicated to the evolution of Business Continuity Management.
- The contentment of being tested & recognised on the Body of Knowledge (BoK) that is on par or better than the International Standards currently available.
- The distinct advantage of being certified in a horde of BCM professionals wanting to make a mark in the industry.
- The value adds to an Individual’s skill-set within the current professional endeavours and continual enhancement of the same.
Employers: Amongst others, employers of BCM Institute’s recognised professionals benefit from the individual’s motivation and dedication to the chosen discipline. At the same time, they seek such certifications for their employees for advantages such as:
- A certification that helps individuals in readily applying the concepts & best practices into the workplace.
- Development of competencies within the organisation that are the “best-of-breed”.
- Knowledge & best-practices were sharing using access to a community of highly skilled and competent BCM professionals.
- The constant motivation of the individuals that have shown utmost professionalism and dedication in their field of work.
Industry, Peer Groups & Society: The industry & Peer Groups principally benefit from the sheer proficiency & commitment that such a rigorous certification demands from individuals. This, in turn, translates to a stronger community of professionals that learn and grow together as Individuals, Employees and Committed Professionals, allowing more significant contributions to the society to which they belong.
What are the fees involved?
| BCM Institute’s Credential | Application Processing Fee | Certification Maintenance Fee |
|---|---|---|
| MBCMI | SGD 50 | SGD 50 |
| CCCP | SGD 50 | SGD 50 |
| CCCS | SGD 75 | SGD 75 |
| CCCE | SGD 150 | SGD 150 |
Why are there two fees?
Application Processing Fees
Application Processing Fee is a one-time, non-refundable administrative fee, charged by BCM Institute to process your application for a given Certification. Newly certified professionals will not need to pay the Certification Maintenance Fee during the first year of certification.
Annual Maintenance Fees
Payment of Annual Maintenance Fees ensures that the institute has the necessary financial resources to maintain member records, ensures that certification continues to meet the needs and requirements of the market and members to continue to enjoy member benefits.
Why should I be certified?
The rate and evolvement of in the BCM (including crisis communication and management) practices had accelerated over the last few years.
While there are many practitioners who may desire and be qualify for international certifications, there are also many other practitioners who possess some experience and skills; but desire a more “geographically inclined” certification – one that recognizes the practices, and takes into consideration best practices that are more specific to all different regions and cultures, yet remaining consistent with international best practices. BCMI’s certifications are designed to meet and exceed the needs of such practitioners.