Crisis Communication Certified Expert (CCCE)

The Crisis Communication Certified Expert (CCCE) certification is designed and developed to instill pertinent concepts and knowledge in CC practitioners which will enable them to drive organizational-wide CC programs, develop CC strategies, develop and implement comprehensive CC plans and implement CM awareness and training programs, conduct exercises and tests and implement CC audit and assessment programs to ensure CC plan effectiveness. This certification is most developed and suited for CM/BC/IT DR managers, planners and project managers who are supporting the crisis communication team initiatives during a crisis. The focus is now on the public relations requirement but the support of the dissemination of information and support activities to the internal and external stakeholders.

The pre-requisite course is:

  • CC-400: Crisis Management Manager or
  • CC-5000: Crisis Management Expert Implementer courseParticipants of the course too are required to pass the Qualifying CCCE examination before proceeding to apply for the certification.

To apply for your CCCE credential, you should have at least three years of Crisis Communication (CC) or Business Continuity (BC) professional experience and can describe your implementation and role in at least 5 of the BCM Body of Knowledge (BoK).

How to be Certified

How to be Certified

To become a CCCE certified professional, a candidate must successfully complete four separate processes:

  • Formal Education (completion of either the CC-400 or CC-5000 course),
  • Examination (pass the Qualifying CCCE examination)
  • Show proof of 3-years of verifiable CM or BC experience
  • Make payment of SGD150 (non-refundable) application processing fee.

Formal Education

To attend the CC-400: Crisis Communication Manager course (duration 2.5 days including half-day examination) or CC-5000: Crisis Communication Expert Implementer course (duration 4.5 days including half-day examination), a candidate must:

  • Sign up for the course date and location.
  • Submit the Course Fees.
  • Be assigned with a login credential for the online final examination.
  • Sit for the examination at the end of the course.


To sit for the Examination, a candidate must:


To be issued a certificate, a candidate must:

Fee Payment

Fee Payment


How can I be Certified?

Certification Course Required
CCCS Crisis Communication Certified Specialist CC-300: CC Implementer
CCCE Crisis Communication Certified Expert CC-400 CC Manager or CC-5000 CC Expert implementer

How can I learn more about the BCM Industry?

BCM Institute offers the CC Certified Planner (CCCP) certification for novices who are keen on entering this profession when they meet the minimum level of BC experience.

BCM Institute courses lead to the internationally recognised BC designations of CC Certified Planner (CCCP), CC Certified Specialist (CCCS) and CC Certified Expert (CCCE) for individuals with appropriate experiences and qualifications.

To qualify for the BCM Institute’s certifications, you must have the relevant years of experience in the 7 domain of BCM Body of Knowledge (BoK) after attaining a passing score on the written examination and receiving approval from the BCMI’s Certification Committee. On top of the examination fees, a separate fee is charged for processing the certification application

Please refer to “Certification Programs” for more information.

How to submit Payment for Certification Processing Fees?

  1. Register as a shopper under BCMI Virtue Mart
  2. Fill in the required information. Please make sure that the email entered is valid as an activation link would be sent to the email entered
  3. Click on the activation link given sent by BCMI to activate your shopper account. In the email, you will find a system generated user name and password
  4. Select Online Store
  5. Select Certification (5)
  6. Click “Add to Cart” for certification that you are applying
  7. Click on the “Checkout” button
  8. Login with the user name and password furnish in the email
  9. Proceed to “Confirm Order”
  10. You will be directed to the Paypal Site. Here fill in the billing information, once completed proceed to select “Review Order and Continue”
  11. Confirm your order and the payment would be made. Once paid, you will receive an online receipt from Paypal on the email id that you have provided on the Paypal Order Site

What are the benefits of Certification?

Individuals: Individuals are benefited by the many facets that the BCMI certification brings, some include the following:

  • The recognition of being certified by an elite institute, dedicated to the evolution of Business Continuity Management.
  • The contentment of being tested & recognized on the Body of Knowledge (BoK) that is on par or better than the International Standards currently available.
  • The distinct advantage of being certified in a horde of BCM professionals wanting to make a mark in the industry.
  • The value adds to an Individual’s skill-set within the current professional endeavors and continual enhancement of the same.

Employers: Amongst others, employers of BCMI recognized professionals benefit from the individual’s motivation and dedication to the chosen discipline. At the same time, they seek such certifications for their employees for advantages such as:

  • A certification that helps individuals in readily applying the concepts & best practices into the workplace.
  • Development of competencies within the organization that are the “best-of-breed”.
  • Knowledge & best-practices sharing by means of access to a community of highly skilled and competent BCMI professionals.
  • Constant motivation of the individuals that have shown utmost professionalism and dedication in their field of work.

Industry, Peer Groups & Society: The industry & Peer Groups principally benefit from the sheer proficiency & commitment that such a rigorous certification demands from individuals. This in turn translates to a stronger community of professionals that learn and grow together as Individuals, employees and committed professionals, allowing more significant contributions to the society to which they belong.

What are the fees involved?

BCM Institute’s Credential Application Processing Fee Certification Maintenance Fee
CCCE SGD 150 SGD1 50

Why are there two fees?

Application Processing Fees
Application Processing Fee is a one-time, non-refundable administrative fee, charged by BCM Institute to process your application for a given Certification. Newly certified professionals will not need to pay the Certification Maintenance Fee during the first year of certification.

Annual Maintenance Fees
Payment of Annual Maintenance Fees ensures that the institute has the necessary financial resources to maintain member records, ensures that certification continues to meet the needs and requirements of the market and members to continue to enjoy member benefits.

Why should I be certified?

The rate and evolvement of in the BCM practices has accelerated over the last few years.

While there are many practitioners who may desire and be qualify for international certifications, there are also many other practitioners who possess some experience and skills; but desire a more “geographically inclined” certification – one that recognizes the practices, and takes into consideration best practices that are more specific to all different regions and cultures, yet remaining consistent with international best practices. BCMI’s certifications are designed to meet and exceed the needs of such practitioners.